symantec endpoint protection windows 10 issue

Error message: “RPC Server is unavailable” when trying to connect via Active Directory Users and Computers.Error message: “The network path was not found” or “The specified network name is no longer available” when attempting to open shares, map a drive, run DCDIAG to the to the affected server, use netdom to reset secure channel.

Paige enumerated the error messages encountered by customers and dealt with by the solution provided by Symantec: The security company will labor in order to help customers deploy workarounds instead of the resolves provided. For information about Symantec support for Endpoint Protection 11, visit the Symantec Support site,” Paige noted.Ĭustomers that for various reasons are unable to upgrade, or if they are stuck using the security products affected by networking issues should contact Symantec technical support. For more information, please see the Symantec Knowledge Base article about this issue. “Symantec confirms that this is a known issue and there are updates to resolve the problem. However, according to Microsoft, there are additional bugs dealt with in the solution provided for older versions of Symantec Endpoint Protection 11 and Symantec Antivirus 10.2. One of the most common issues reported by end users is related to the “Network Path Not Found” error message. We’re hoping we can help you avoid a costly and time consuming support incident by making this issue more visible to help you plan your deployments,” Paige stated. “When a Windows Server is running older versions of Symantec Endpoint Protection 11 or Symantec Antivirus 10.2, they may experience performance issues for network shares, or intermittent loss of connectivity to SMB shares. Robert Paige, senior program manager Windows Partner Application Ecosystem Team, recommended that all the upgrades be applied as soon as possible in the context in which Symantec security products on top of Windows Server generate network connectivity problems. Microsoft is pointing customers running Windows Server in combination with older releases of Symantec Endpoint Protection and Symantec Antivirus to solution made available by the security outfit.

Symantec endpoint protection windows 10 issue